Strava Live Segments not showing text, graph, and some icons after 9/8 software update
AnsweredStrava Live Segments on my ride last night stopped showing text and some graphic elements. This happened after the 9/8 software update, and took place on every one of the four live segments I hit on a 50-mile ride last night.
The only text that shows are the two boxes with distance and time. All the others showing my current position compared to my PR and the KOM are gone, and the graph is gone as well - only showing a solid orange background.
Is this happening to anyone else?
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@Chris: We have identified this as a known bug and the fix for this issue is expected to be released in the upcoming software update.
Here are a few of the temporary workarounds:
> Unstar the segment and star it again. Then sync the segment again to the unit.
> Stop and restart the Ride. If the issue still persists, restart the unit and start the Ride again.
> If.none of the above workarounds didn't turn out to be helpful, a factory reset under the "Settings" app has been successful in those cases.
The activities, Data screens, Bike Profiles, and Routes are account-specific. These details will be retained once you log in to your Hammerhead account after performing the Factory reset.
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I had the same problem, and after trying everything listed by Hari, I had to finally factory reset the Karoo2 to get it to work properly.
Most of the settings were restored as they were before, but a few needed to be redone: Bluetooth pairing with phone, sensors, some settings (screensaver, sounds...)
Not a PITA, but a bit annoying
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