Auto Power-Off

Answered

Follow

Andreas Boiselle

• June 03, 2022 06:47

Hi Hammerhead,

yesterday evening - after installing the newest update - I forgot to shut down my Karoo2 and found it this morning still running (with black display).

Isn't there an Auto-Power Off function, or is this a bug? (I mean really power off and not just shut-down the display).

Further, would it make sense to implement an "Auto-Power Off"-Menu in the settings and give the possibility to adjust the Power-Off- time (or enable/disable) to the customer needs?

Thanks, Andreas

PS: Just as information/feedback:

The discharge of the device running (not recording) with black display was in 8hours ~50% (from 70% yesterday evening to 20% this morning).

 

 

 

 

 

1

• 

  Mark B.

  • June 06, 2022 10:58

  Hey,

  I have an identical problem. On Friday after a workout I left the Karoo2  turned on (as always) in the garage with 80% power left. K2 did not turn off as usual, it just completely discharged...

  0

  Comment actions Permalink
• 

  Ali

  • June 07, 2022 09:48
  • Edited

  Hi All, Karoo does have an auto-shut down in 10mins of inactivity. This means, there shouldn't be any download in progress, or a ride running. Could you please confirm this scanning through your memory? If all was within the acceptance criteria, we will have to raise this as a bug.

  0

  Comment actions Permalink
• 

  Mark B.

  • June 06, 2022 11:36

  What do you mean by "scanning through the memory"? It seems to be a bug, I did not have an active ride, downloading maps if it occurred should finish after about 15 minutes (usually it takes that long to download maps on this internet connection)

  0

  Comment actions Permalink
• 

  Andreas Boiselle

  • June 06, 2022 19:35

  Hi Ali, I just did a test with my stop watch. The device on my desk, no download or recording running. It is not shutting down after 10min.
  Cheers Andreas

  0

  Comment actions Permalink
• 

  Andreas Boiselle

  • June 06, 2022 20:18

  Hi Ali once more :-) just did another test. Now the Auto-Off came exactly after 20min.
  Cheers Andreas

  0

  Comment actions Permalink
• 

  Andreas Boiselle

  • June 07, 2022 06:19

  ...and one more test:

  I left the Karoo2 on while charging. In this case it does not shut down even after 20min (perhaps this is wanted?)

  Anyway, I have the impression, that sometimes the device will auto-shut down (after 20 min) and in some cases it does not... perhaps HH should have a review on that.

  Thanks, Andreas

  0

  Comment actions Permalink
• 

  Ali

  • June 07, 2022 09:50

  Thanks, Andreas. yes it doesn't shut down while it's charging. If not charging, it should turn off after 10mins. If it's not doing that for your device, we would love to get on a video call with you and understand this behavior. Would you be open to that?

   

  0

  Comment actions Permalink
• 

  Andreas Boiselle

  • June 07, 2022 10:36

  Hi Ali, yes we can do that. Should we arrange via email? I guess you have my mail adress? I don't want to write it down in this public forum...

  0

  Comment actions Permalink
• 

  Ali

  • June 07, 2022 12:37

  Thanks Andreas. I will create a ticket for you and we can schedule the call then.

  0

  Comment actions Permalink
• 

  Joe Bloodworth

  • October 05, 2024 18:00

  Any fix for this?

   

  My issue is sometimes I'll forget to turn off when plugging in for the night. The issue is in that case its not auto-shutting off so it remains connected to sensors, di2 systems and power meters etc and some of these things are getting drained because the Karoo is keeping them awake and connected. 

  Any way to incorporate Auto-Off for Karoo 3 while charging as well?

   

  Thanks!

  0

  Comment actions Permalink
• 

  Ali

  • October 07, 2024 09:58

  Hi Joe, It doesn't power off when charging, but I have taken this as a request for the team to consider.

  0

  Comment actions Permalink

Please sign in to leave a comment.