Karon 2

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Tom Trinidad

• March 09, 2022 15:26

It's new it won't start BLANK SCREEN!!!!!

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  Ali

  • March 09, 2022 15:31

  Hi Tom, we have received your ticket and will get it actioned by an agent soon. Meanwhile, could you please try and connect it to a charging adapter within this spec: https://support.hammerhead.io/hc/en-us/articles/360058770653-Charging-Karoo-2

  Also, please try a reset through the button combination: https://support.hammerhead.io/hc/en-us/articles/360058853573-Karoo-2-Performing-a-Hard-Reset

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  Abhishek Anand

  • March 09, 2022 15:36

  Hi Tom,

  It's really unfortunate to hear about your experience. I have responded to you on your ticket with a couple of workarounds. 

  Don't worry, we will sort this out for you and get your unit working. :)

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