A collection of long term problems/issues of Karoo
Do not get me wrong, I really like my Karoo. If I did not, I would not be posting here, but buying a Garmin. That does not say it is without Issues. Hammerhead has a list of Bugs they are acknowledging, but this is not extensive enough and does not include design issues. Hammerhead has already implemented a lot of features that users requested, but there are a number of long term issues they have not addressed. I am going to line out these issues here with the relevant threads where users are describing them.
Feel free to add more!
Recorded Elevation is significantly wrong for many users
- https://support.hammerhead.io/hc/en-us/community/posts/15442801861147-Elevation-
- https://support.hammerhead.io/hc/en-us/community/posts/15247028058907-elevation
- https://support.hammerhead.io/hc/en-us/community/posts/1260801914909-Elevation
- https://support.hammerhead.io/hc/en-us/community/posts/360038926433-Elevation-issue
- https://support.hammerhead.io/hc/en-us/community/posts/1260802544490-Ascent-elevation
Rerouting is impossible to turn off and sometimes buggy
- https://support.hammerhead.io/hc/en-us/community/posts/4415011860763-Disable-rerouting
- https://support.hammerhead.io/hc/en-us/community/posts/9945665123483-Routing-Rerouting
- https://support.hammerhead.io/hc/en-us/community/posts/6116054170907-Bug-Constant-rerouting
- https://support.hammerhead.io/hc/en-us/community/posts/5216878982939-Let-us-turn-OFF-rerouting
- https://support.hammerhead.io/hc/en-us/community/posts/9702308618523-HH-please-explain-not-adding-Rerouting-OFF-as-an-option
Karoo can only calculate expended calories if you have a power meter
- https://support.hammerhead.io/hc/en-us/community/posts/360038285493-Calories-count-
- https://support.hammerhead.io/hc/en-us/community/posts/360052249333-Calories-without-power-meter-
- https://support.hammerhead.io/hc/en-us/community/posts/360051851753-Heart-Rate-Calories-
- https://support.hammerhead.io/hc/en-us/community/posts/4407878549659-Feature-Request-Calculate-Calories-from-HR
The UI has small and thin fonts and Icons that are not adjustable. The use of the large screen space is questionable at best
- https://support.hammerhead.io/hc/en-us/community/posts/12577898257179-New-Graphical-Data-Fields-font-size
- https://support.hammerhead.io/hc/en-us/community/posts/5837948190363-Feature-Request-Bolder-weight-font-for-data-fields
- https://support.hammerhead.io/hc/en-us/community/posts/1260802863630-Make-data-field-test-bolder-more-readable
- https://support.hammerhead.io/hc/en-us/community/posts/4417902349851-Accessibility-Please-make-all-Karoo-screens-more-readable-
- https://support.hammerhead.io/hc/en-us/community/posts/1260803144990-Use-the-Space-How-it-is-vs-how-it-could-be-
- https://support.hammerhead.io/hc/en-us/community/posts/16053774292251-Hire-a-Designer-that-actually-uses-the-device-
- https://support.hammerhead.io/hc/en-us/community/posts/1260802085850-Screen-space-usage-optimalization-
No Alerts for Eating, Drinking, Zones or whatever else you want to be alerted about
- https://support.hammerhead.io/hc/en-us/community/posts/4407119790107-Feature-Request-Custom-Alerts-HR-Power-etc-
- https://support.hammerhead.io/hc/en-us/community/posts/6568812149275-Feature-request-Food-and-drink-timer
- https://support.hammerhead.io/hc/en-us/community/posts/13683772480283-Alerts-for-food-and-drink
- https://support.hammerhead.io/hc/en-us/community/posts/1260802672689--Feeding-and-hydration-notices
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Here is my list of issues:
Low battery warnings are poorly implemented and inconsistent (e-bike low battery warnings come at around 50%).
Estimated range is completely inaccurate once it gets above 200km or so, it means the range/route calculations are a waste of time also and there is literally no point in even having that screen as an option.
Various notifications appear briefly but once they have gone from the screen there is no way of accessing them again (although Hammerhead can see them on their servers!).
Swiping across the settings screens with a finger often activates some of the buttons on the screen you are swiping (brightness in particular) and there is a noticeable delay when swiping.
Also on the app it would be very useful to know what the direction of travel of a planed route is going to be and the waypoints numbered in order rather than just being black dots.
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