Tips & Troubleshooting

If you have a technical issue with Karoo, please post it here.

How to disable the red 20% battery banner? Answered
- Andi Djee.
- February 07, 2021 21:27
- Edited
0 votes 3 comments
Uploading files, Bluetooth, wifi etc Answered
- Terry Johnson
- February 07, 2021 13:30
0 votes 4 comments
Phone App Answered
- Dave Martin
- February 07, 2021 02:52
- Edited
0 votes 2 comments
display does not show map Answered
- Leo Korff
- February 06, 2021 07:33
0 votes 3 comments
Poor packaging for shipping Answered
- Martin Bednarik
- February 05, 2021 17:18
1 vote 2 comments
Complete blackout Answered
- Reng Vlasman
- February 05, 2021 13:19
0 votes 1 comment
Garmin Varia Radar Problem Answered
- Joe Wang
- February 04, 2021 21:25
0 votes 9 comments
Garmin speed sensor problems. Answered
- Gordon Sakamoto
- February 02, 2021 03:54
0 votes 7 comments
Ride not saved at the end. Answered
- Joe Wang
- February 01, 2021 21:53
0 votes 6 comments
OCM on Dashboard Borked? Answered
- Steve
- February 01, 2021 15:26
0 votes 4 comments
Ride recording stops at the end of strava segments Answered
- Luigi Villa
- January 31, 2021 13:16
0 votes 3 comments
Unable to Pair with iPhone Answered
- Rob Klingensmith
- January 31, 2021 05:37
0 votes 9 comments
K2 - Can I sort the profiles? Answered
- Dirk Billerbeck
- January 30, 2021 23:47
0 votes 2 comments
unable to sign in on K2 and complete set up Answered
- Chris Prince
- January 29, 2021 19:20
2 votes 17 comments
Ascent data still dropping out after getting wet Answered
- George Ames
- January 29, 2021 17:30
0 votes 3 comments
polar wearlink coded Answered
- David Pandiello Garcia
- January 27, 2021 11:31
0 votes 2 comments
"saving a ride" directions are wrong Answered
- Gordon Sakamoto
- January 26, 2021 06:09
0 votes 2 comments
Power Numbers Wrong Completed
- Joe C
- January 25, 2021 21:01
0 votes 24 comments
K2 Screen Turns Off While riding Answered
- Joe C
- January 25, 2021 21:00
0 votes 5 comments
Base Broken on barely used Karoo 2 and poor customer service Answered
- Philip Wadlow
- January 25, 2021 20:39
0 votes 6 comments
K2 and Strava distance and elevation different? Answered
- Gordon Sakamoto
- January 24, 2021 22:32
1 vote 4 comments
password not being saved when uploading ride Answered
- Gerard Fertig
- January 24, 2021 21:51
1 vote 3 comments
Polar H10 Answered
- Art Slayton
- January 24, 2021 19:32
0 votes 2 comments
Syncing Ride with GPS pinned/routes Completed
- George Ames
- January 23, 2021 21:29
0 votes 4 comments
final payment error Answered
- ismael
- January 23, 2021 08:20
1 vote 1 comment
Karoo 2 Screen Sleep Answered
- David Cushman
- January 23, 2021 06:00
1 vote 8 comments
K2 data to Strava not the same Answered
- Gordon Sakamoto
- January 23, 2021 05:26
1 vote 15 comments
Route / Map Download size expandable ? Answered
- Dustin Geraghty
- January 22, 2021 18:09
0 votes 9 comments
Garmin and Bontrager Lights not Syncing Answered
- Louis Tristan
- January 20, 2021 02:43
0 votes 5 comments
K2 wifi setup Answered
- Stuart Goyne
- January 19, 2021 23:47
0 votes 11 comments

Tips & Troubleshooting

Explore the Knowledge Base and FAQs

KAROO - FAQs

KAROO 2 - FAQs

Dashboard - FAQs

Warranty & Returns

Didn't find what you were looking for?