Tips & Troubleshooting

If you have a technical issue with Karoo, please post it here.

unable to sign in on K2 and complete set up Answered
- Chris Prince
- January 29, 2021 19:20
2 votes 17 comments
Ascent data still dropping out after getting wet Answered
- George Ames
- January 29, 2021 17:30
0 votes 3 comments
polar wearlink coded Answered
- David Pandiello Garcia
- January 27, 2021 11:31
0 votes 2 comments
"saving a ride" directions are wrong Answered
- Gordon Sakamoto
- January 26, 2021 06:09
0 votes 2 comments
Power Numbers Wrong Completed
- Joe C
- January 25, 2021 21:01
0 votes 24 comments
K2 Screen Turns Off While riding Answered
- Joe C
- January 25, 2021 21:00
0 votes 5 comments
Base Broken on barely used Karoo 2 and poor customer service Answered
- Philip Wadlow
- January 25, 2021 20:39
0 votes 6 comments
K2 and Strava distance and elevation different? Answered
- Gordon Sakamoto
- January 24, 2021 22:32
1 vote 4 comments
password not being saved when uploading ride Answered
- Gerard Fertig
- January 24, 2021 21:51
1 vote 3 comments
Polar H10 Answered
- Art Slayton
- January 24, 2021 19:32
0 votes 2 comments
Syncing Ride with GPS pinned/routes Completed
- George Ames
- January 23, 2021 21:29
0 votes 4 comments
final payment error Answered
- ismael
- January 23, 2021 08:20
1 vote 1 comment
Karoo 2 Screen Sleep Answered
- David Cushman
- January 23, 2021 06:00
1 vote 8 comments
K2 data to Strava not the same Answered
- Gordon Sakamoto
- January 23, 2021 05:26
1 vote 15 comments
Route / Map Download size expandable ? Answered
- Dustin Geraghty
- January 22, 2021 18:09
0 votes 9 comments
Garmin and Bontrager Lights not Syncing Answered
- Louis Tristan
- January 20, 2021 02:43
0 votes 5 comments
K2 wifi setup Answered
- Stuart Goyne
- January 19, 2021 23:47
0 votes 11 comments
phone pairing difficulties on karoo 2 Answered
- Kenneth Cuda
- January 19, 2021 16:40
2 votes 27 comments
Unable to connect RWGPS Answered
- Pekka Hilden
- January 19, 2021 08:35
0 votes 4 comments
Pairing Hammerhead Karoo (v1) with SRAM Answered
- Ross MacKay
- January 17, 2021 20:09
0 votes 2 comments
KAROO-USB-FPC-v1.3 and USB chager connector have been open circuit. Can I buy the cable? Answered
- Kim Woogil
- January 17, 2021 14:45
0 votes 4 comments
Karoo 2 Software Update Crash Answered
- Robert Price
- January 15, 2021 22:31
0 votes 4 comments
ANT+ sensors dropped during ride Answered
- Juhan Lee
- January 12, 2021 22:37
0 votes 6 comments
Loose Threading? Answered
- Justin Speyer
- January 09, 2021 01:01
0 votes 1 comment
Ant+ problem pairing. Answered
- Billy Adam
- January 05, 2021 21:48
0 votes 6 comments
Karoo 2 Map orientation Answered
- Christopher Harrer
- January 03, 2021 13:11
7 votes 21 comments
Map Style Improvements Answered
- Toni Thenhausen
- January 02, 2021 16:50
- Edited
23 votes 65 comments
Making Routes from Rides Answered
- Albert Spierings
- January 01, 2021 22:23
0 votes 2 comments
Plastic snapped after two rides and less than 24hrs use Answered
- George Ames
- December 28, 2020 18:20
0 votes 3 comments
Altitude accuracy Answered
- George Ames
- December 27, 2020 14:54
1 vote 9 comments

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