Tips & Troubleshooting

If you have a technical issue with Karoo, please post it here.

Strava not recognizing subscription Answered
- Randy McElroy
- December 22, 2020 05:03
0 votes 1 comment
Won't let me complete my Karoo 2 pre-order Answered
- Daniel
- December 16, 2020 20:54
0 votes 12 comments
Elevation clash of Dashboard vs. K2 vs. Komoot/OA...Or simply misleading/useless information of Dashboard?K2 sensor?... Answered
- Andi Djee.
- December 12, 2020 11:57
2 votes 1 comment
Huawei p20 pro notifications Answered
- Dan Towell
- December 08, 2020 12:22
0 votes 6 comments
[solved] Can't switch my Karoo (1) on anymore. Reach bootloader, but no further. Any hints? Answered
- Tobias Zeh
- December 03, 2020 21:24
- Edited
0 votes 3 comments
Distance fields not updating Answered
- Justin Speyer
- December 01, 2020 21:28
2 votes 2 comments
K2 and bluetooth 5.0 Answered
- Teun Luijbregts
- November 27, 2020 10:35
0 votes 1 comment
Dashboard sync to strava & trainingpeaks problems Answered
- Ruben Vico
- November 26, 2020 08:40
0 votes 6 comments
Glitches and now total stoppage Answered
- Dougal Gow
- November 25, 2020 20:47
0 votes 1 comment
Dashboard Code 503 Answered
- Philip Wadlow
- November 25, 2020 20:16
1 vote 6 comments
Factory Reset On Power Up - Karoo 2 Answered
- Phil Lancelotte
- November 25, 2020 19:56
0 votes 4 comments
K2 unable to pair with iphone Answered
- Gianni Vocaet
- November 23, 2020 12:53
0 votes 10 comments
Got Hills? Answered
- Eddy Demuynck
- November 23, 2020 11:22
- Edited
0 votes 10 comments
K2 paired with Huawei P20pro Android 10.0.0, Notifications are a No-Go Answered
- Thomas Reich
- November 20, 2020 12:46
0 votes 3 comments
Repetetive downloads of map Answered
- Peter Larsson
- November 20, 2020 08:04
0 votes 8 comments
GPS issues with K2?!... Answered
- Andi Djee.
- November 20, 2020 00:47
- Edited
0 votes 2 comments
Karoo2 notifications not working? Answered
- Ruben Vico
- November 20, 2020 08:03
- Edited
3 votes 14 comments
Sensors disconnect during ride Answered
- Stephen Davis
- November 14, 2020 11:48
0 votes 3 comments
Ride data Answered
- Phil Richards
- November 10, 2020 14:33
1 vote 5 comments
Latest Update 1.168.941.3 - interface slow, no way to begin a ride Answered
- Stephen Baxter
- November 08, 2020 01:10
1 vote 11 comments
Will I soon be able to choose Russian, Belarusian, Ukrainian on the Karoo keyboard? Answered
- Maks By
- November 06, 2020 21:15
2 votes 1 comment
Screen reacts constantly on rain Answered
- Geert Merckx
- November 01, 2020 22:51
0 votes 4 comments
Karoo is crashing Answered
- Luis Costeira
- November 01, 2020 20:54
0 votes 10 comments
Karoo 1 shuts down 20 min into the ride Answered
- Michal Gedrowicz
- October 28, 2020 00:38
0 votes 20 comments
Have some troubles with my device (cadence not working - connected and rides don't upload to the dashboard.) Answered
- Wim Sterckx
- October 26, 2020 16:45
0 votes 2 comments
Blank / black screen Answered
- Paul Gardner
- October 25, 2020 19:43
0 votes 2 comments
Mokanix -> Luner.IO -> not uploading Answered
- Phil Lancelotte
- October 22, 2020 18:18
- Edited
0 votes 1 comment
Karoo 1 crashes and shuts down (after update) Answered
- Tom Defruyt
- October 21, 2020 06:33
1 vote 4 comments
pair karoo app to karoo 1 Answered
- Fons Paalhaar
- October 20, 2020 18:43
0 votes 1 comment
Workouts with intervals set by distance not working Answered
- Marco Soldano
- October 16, 2020 20:48
2 votes 2 comments

Tips & Troubleshooting

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KAROO - FAQs

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Dashboard - FAQs

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