Tips & Troubleshooting

If you have a technical issue with Karoo, please post it here.

Unable to update to 1.145.875.3 Answered
- Fredrik Nordstrand
- August 15, 2020 08:43
0 votes 1 comment
Temperature Answered
- Derbyshire Pantani
- August 09, 2020 22:17
5 votes 5 comments
Heartrate zone no decimal Completed
- Lammert
- August 04, 2020 20:10
1 vote 12 comments
Bad feedback on software update applied 30th July Answered
- Alan M Wilson
- August 03, 2020 15:19
1 vote 3 comments
Lost activity Answered
- Tim Mundy
- August 03, 2020 15:12
0 votes 1 comment
Battery life is only 1-2 hours Answered
- Tom
- August 02, 2020 18:49
0 votes 5 comments
How do I navigate to a specific point of interest Answered
- James B
- August 02, 2020 08:54
- Edited
0 votes 1 comment
SOLVED: device constantly crashing, impossible to upload activity, log in to hammerhead account, all sort of troubles Answered
- Simone Deluca
- July 31, 2020 22:44
- Edited
0 votes 8 comments
First ride with Karoo. All sensors disconnected. Twice. :( Answered
- James B
- July 29, 2020 07:06
0 votes 4 comments
auto pause off - ascend still not recorded corectly Answered
- Joachim Tillessen
- July 28, 2020 22:04
0 votes 1 comment
Search offline maps on device without Internet connection - bug or works as dessigned ?? Answered
- Piotr W
- July 28, 2020 14:28
5 votes 9 comments
Problems recording activity since last week Answered
- Gerard Fargas
- July 25, 2020 16:55
0 votes 1 comment
How to pick a SIM card and data plan? Answered
- James B
- July 25, 2020 07:34
0 votes 12 comments
2 questions about new interface Answered
- Piergiorgio Ghezzo
- July 24, 2020 21:32
0 votes 6 comments
Connected device disappeared under ride Answered
- Oskar Ågren
- July 19, 2020 21:20
- Edited
0 votes 2 comments
New update not working with Speed and Cadence Answered
- Dan
- July 19, 2020 13:50
1 vote 18 comments
Activity not uploading to dashboard unless uploaded to connected service Answered
- Mathew Marques
- July 18, 2020 07:08
0 votes 2 comments
Incorrect Elevation Data Answered
- Terry Nixon
- July 17, 2020 22:07
0 votes 4 comments
Offline Maps Answered
- Richard George
- July 16, 2020 15:36
0 votes 2 comments
Unable to upload activity after battery dying Completed
- Shannon Goan
- July 14, 2020 21:26
- Edited
0 votes 17 comments
Still having wrong elevation, now also not recording temperature correctly. Answered
- Phil Lambos
- July 14, 2020 12:37
1 vote 2 comments
Strava segments appear synced, but not appearing during ride Answered
- Quentin
- July 08, 2020 20:39
0 votes 1 comment
Problem with battery Answered
- Rene Grootscholten
- July 07, 2020 18:31
0 votes 1 comment
activity uploading Answered
- James Fleming
- July 06, 2020 22:55
0 votes 3 comments
Map Answered
- Hunt Barrows
- July 04, 2020 12:26
-1 votes 2 comments
Karoo not uploading activity to Karoo dashboard or Strava Answered
- Martin Sejer Kirk Bersabé
- June 29, 2020 07:15
- Edited
0 votes 14 comments
No download possible in offline map section Answered
- Kristof Spruyt
- June 28, 2020 19:16
- Edited
0 votes 3 comments
Wrong distane on latest firmware Answered
- Johannes
- June 28, 2020 03:46
0 votes 1 comment
0.0km total distance route Answered
- William Smith
- June 21, 2020 20:08
0 votes 1 comment
Wrong distance after pause Answered
- Ruud Broeks
- June 21, 2020 07:35
1 vote 1 comment

Tips & Troubleshooting

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