Tips & Troubleshooting

If you have a technical issue with Karoo, please post it here.

How to Edit Activity Name Answered
- Harold MacArthur
- January 28, 2020 20:16
1 vote 6 comments
Actividades. Answered
- Nuno Costa
- January 27, 2020 22:51
0 votes 2 comments
Unable to download update for the first time Answered
- Jorge Cela Yagüe
- January 27, 2020 19:10
0 votes 2 comments
Di2 gears not resume after coffee break Answered
- Raffaele Scarantino
- January 25, 2020 13:57
0 votes 2 comments
Actividades. Answered
- Nuno Costa
- January 20, 2020 21:48
- Edited
0 votes 1 comment
Rebooting to colorful kaleidoscope screen Answered
- Cody Whitman
- January 15, 2020 19:56
1 vote 4 comments
Powertap P1 Pedals show incorrect power (half) Answered
- Nick Bruce
- January 14, 2020 21:20
0 votes 2 comments
Varia issues Answered
- cedric mcmillan
- January 13, 2020 15:25
0 votes 3 comments
Truphone SIM? Answered
- Mike Morper
- January 11, 2020 20:12
0 votes 1 comment
Unlock bootloader ("Unlock operation is not allowed") Answered
- Maks By
- January 11, 2020 22:35
- Edited
0 votes 1 comment
Battery Drain Answered
- Adrian Hernando
- January 09, 2020 08:35
0 votes 3 comments
New Karoo...No WiFi and No Charging... Answered
- Jorge Cela Yagüe
- January 07, 2020 19:01
0 votes 2 comments
Wahoo HRM dropping out Answered
- Todd Hunter
- January 05, 2020 02:43
1 vote 3 comments
Not syncing with Dashboard or Strava Answered
- Simon Rackliff
- January 04, 2020 13:45
0 votes 5 comments
Navigation stopped Answered
- Mark Lyford
- January 03, 2020 17:19
0 votes 2 comments
Average power to include non-pedalling periods Answered
- Paul
- January 02, 2020 15:08
1 vote 3 comments
start ride naggy gone? Answered
- Doug Cowperthwaite
- January 02, 2020 21:50
- Edited
1 vote 1 comment
Cannot save routes created with Ride with GPS Answered
- William Smith
- December 30, 2019 21:58
0 votes 4 comments
Light sensor location Answered
- KH d’Anstaing
- December 30, 2019 21:28
0 votes 6 comments
Trouble shutting down Answered
- Doug Cowperthwaite
- December 28, 2019 18:03
0 votes 1 comment
Download broken GPX files from the dashboard! Answered
- Gerald Ruis
- December 27, 2019 15:56
0 votes 1 comment
loss of detail when importing route/course from garmin connect Answered
- Johan de weerdt
- December 26, 2019 15:24
0 votes 1 comment
Lost moving map during ride Answered
- Lance Deegan
- December 20, 2019 02:18
0 votes 4 comments
Karoo crash in forest. Major problems with offroad navigation! Answered
- Lukasz Marcinkiewicz
- December 19, 2019 13:51
- Edited
1 vote 7 comments
Dropping connection with ant+ sensors Answered
- Brian Haswell
- December 17, 2019 10:50
0 votes 3 comments
First use of Karoo but was not able to update Answered
- Reymond Ocat
- December 14, 2019 18:56
0 votes 3 comments
Getting SIM Card to show connectivity Answered
- Matt Jury
- December 13, 2019 02:21
0 votes 2 comments
How do I not follow roads on the map? Answered
- Andrew McPherson
- December 11, 2019 20:27
2 votes 3 comments
Map zoom in and out with buttons Answered
- Paul Deans
- December 08, 2019 18:51
1 vote 3 comments
No Di2 gears showing after connected Answered
- Matt Jury
- December 08, 2019 18:37
0 votes 1 comment

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