Tips & Troubleshooting

If you have a technical issue with Karoo, please post it here.

Karoo 2 stuck during bikepacking trip, lost ride, all routes, all profiles blank... Answered
- Pauli Ervi
- August 13, 2021 18:16
- Edited
0 votes 4 comments
Climber confusion Answered
- Michael Dunn
- August 10, 2021 21:00
0 votes 3 comments
Karoo 2 will not sync from iPhone but does from WiFi Answered
- George Moses
- August 10, 2021 15:25
0 votes 2 comments
Xert app and App Store not showing after doing factory reset Answered
- Marco Soldano
- August 09, 2021 02:20
1 vote 2 comments
Sensors disconnect when Karoo 2 left idle
- Jonathan Isles
- August 08, 2021 12:27
7 votes 21 comments
How too Ride a Route reverse? Answered
- Jürgen Just
- August 06, 2021 14:33
-1 votes 3 comments
Karoo 2 mount loose Answered
- Kathleen Smith
- August 06, 2021 02:12
0 votes 5 comments
No Calories in *.Fit file Answered
- Dave Penson
- August 04, 2021 20:44
4 votes 24 comments
climber problems Answered
- Jeff Fogel
- August 04, 2021 15:14
0 votes 1 comment
not uploading to Stava and dashboard Completed
- alessandro toso
- August 03, 2021 17:02
0 votes 2 comments
recieving text messages on iphone on karoo 2 Answered
- Daniel Combs
- August 03, 2021 12:00
0 votes 3 comments
No difference between paved, unpaved and single-track? Planned
- Daniel S.
- August 02, 2021 19:44
2 votes 3 comments
Rides don't appear on Dashboard Answered
- David Karel
- August 02, 2021 12:23
0 votes 3 comments
New Karoo 2, first ride flawless, second ride = no sensors, no gps. Answered
- Lee
- August 01, 2021 12:23
0 votes 3 comments
Karoo2 Suddenly Died-will not turn on
- Alan Robinson
- July 31, 2021 14:36
1 vote 11 comments
Road types and routing
- Matt Spink
- July 30, 2021 23:12
2 votes 1 comment
Ride not recording message Answered
- Mike
- July 30, 2021 11:29
1 vote 5 comments
Unable to clear iPhone notifications Answered
- Joe C
- July 29, 2021 16:17
0 votes 3 comments
need "Torque" Field Completed
- KwangHo Lee
- July 29, 2021 13:29
1 vote 6 comments
Imported routes from RWGPS and GPX files display "Map unavailable"
- Normand Collard
- July 28, 2021 16:14
-1 votes 2 comments
Strava live segments not appearing after sensor install Completed
- Alexander Young
- July 28, 2021 12:30
7 votes 14 comments
Temp and Elevation error
- Oskar Ågren
- July 28, 2021 09:49
1 vote 4 comments
Elevation change on importing route Answered
- Scott Crawford
- July 27, 2021 15:02
1 vote 1 comment
Restart from scratch - delete and recreate an account - same e-mail
- KH d’Anstaing
- July 26, 2021 14:38
0 votes 0 comments
Speed with Powertap SL+ Completed
- Jay Copp
- July 27, 2021 00:59
- Edited
1 vote 7 comments
Back to previous software version?
- KH d’Anstaing
- July 25, 2021 16:56
0 votes 6 comments
BUG: Wrong Distance on Karoo compared to FIT-File and Dashboard
- Achim Franke
- July 25, 2021 16:23
0 votes 3 comments
SRM Origin either dropped after coffee stop or mid ride
- John Rho
- July 24, 2021 21:16
0 votes 0 comments
Heart Rate stops showing proper rate
- Stephanie Ackerman
- July 24, 2021 17:55
0 votes 0 comments
Power On Karoo 2 Alway Higher Than Garmin Fenix 5 Plus
- Saad Mufti
- July 23, 2021 13:06
0 votes 6 comments

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