Tips & Troubleshooting

If you have a technical issue with Karoo, please post it here.

Radar Images Answered
- Jeffrey Widom
- May 13, 2021 14:56
0 votes 6 comments
Hammerhead 2 never ending software loading Answered
- Bernard Lans
- May 12, 2021 23:56
- Edited
0 votes 2 comments
map unavailable Answered
- Kevin Drugan
- May 12, 2021 21:59
0 votes 2 comments
Dashboard - Date format for Workouts Answered
- James G.
- May 11, 2021 16:56
1 vote 11 comments
Battery gone haywire after last FW update Answered
- Mark Horowitz
- May 11, 2021 15:55
2 votes 4 comments
Capturing MTB jumps Answered
- Tobias Gaschnitz
- May 10, 2021 12:39
- Edited
-1 votes 3 comments
Cadence dropping out during ride Answered
- Steve Evans
- May 10, 2021 10:48
0 votes 2 comments
Loss of Power meter after paus Answered
- Oskar Ågren
- May 09, 2021 14:18
3 votes 18 comments
SRM Origin cadence sensor not recognized still with latest firmware Answered
- John Rho
- May 07, 2021 02:34
1 vote 2 comments
Cannot update karoo 2 Answered
- Daniel Flores
- May 06, 2021 21:30
0 votes 1 comment
Climb distance data fields Completed
- Vital Kerckhofs
- May 06, 2021 19:18
8 votes 3 comments
How do I advance lap (end interval early) on a structured workout on my trainer? Answered
- Simon
- May 02, 2021 14:34
0 votes 3 comments
Google dashboard extension error Answered
- Paul Soldo
- May 02, 2021 10:47
1 vote 3 comments
Auto rotate screens or auto map screen when approaching a turn? Answered
- Menno Bangma
- May 02, 2021 09:09
2 votes 7 comments
Ride file won't upload to dashboard when unit gets turned off Completed
- Ron
- May 01, 2021 23:40
0 votes 2 comments
Add a Trashcan ? Completed
- Jonas Friman
- April 30, 2021 17:14
2 votes 2 comments
Karoo 1 Audio Alerts Answered
- Steve Tenhouse
- April 28, 2021 23:31
0 votes 1 comment
Touchscreen not responding during ride with K2 Answered
- Tim
- April 26, 2021 20:47
0 votes 1 comment
Delete ride option? Completed
- Jonas Friman
- April 26, 2021 19:02
- Edited
9 votes 8 comments
No connectivity with 4g Answered
- Thijs van Tol
- April 26, 2021 12:47
1 vote 4 comments
sync to strava does not work anymore Answered
- willem hofstede
- April 25, 2021 12:53
0 votes 3 comments
Mounting broken Answered
- Jaesung Jung
- April 25, 2021 11:05
- Edited
0 votes 4 comments
Two things to fix Answered
- Piergiorgio Ghezzo
- April 24, 2021 20:55
3 votes 4 comments
How do you stop this thing? Answered
- Haydn Durrant
- April 24, 2021 13:33
-2 votes 2 comments
How do I advance lap (end interval early) on a structured workout on my trainer? Answered
- Simon
- April 24, 2021 09:05
1 vote 7 comments
Upcoming Elevation Problem and Help Needed... Answered
- Joel Cohen
- April 23, 2021 12:15
0 votes 10 comments
offline maps gone after changing account Answered
- Paul Verhoeven
- April 20, 2021 17:16
0 votes 1 comment
Bolt on mount replacement. Size and spec? Answered
- Robert woods
- April 20, 2021 15:03
0 votes 4 comments
Power balance not recording Answered
- David Horn
- April 19, 2021 19:35
1 vote 12 comments
Mark notifcations as read Answered
- Benjamin Hendler
- April 19, 2021 19:34
1 vote 1 comment

Tips & Troubleshooting

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