Tips & Troubleshooting

If you have a technical issue with Karoo, please post it here.

Auto rotate screens or auto map screen when approaching a turn? Answered
- Menno Bangma
- May 02, 2021 09:09
2 votes 7 comments
Ride file won't upload to dashboard when unit gets turned off Completed
- Ron
- May 01, 2021 23:40
0 votes 2 comments
Add a Trashcan ? Completed
- Jonas Friman
- April 30, 2021 17:14
2 votes 2 comments
Karoo 1 Audio Alerts Answered
- Steve Tenhouse
- April 28, 2021 23:31
0 votes 1 comment
Touchscreen not responding during ride with K2 Answered
- Tim
- April 26, 2021 20:47
0 votes 1 comment
Delete ride option? Completed
- Jonas Friman
- April 26, 2021 19:02
- Edited
9 votes 8 comments
No connectivity with 4g Answered
- Thijs van Tol
- April 26, 2021 12:47
1 vote 4 comments
sync to strava does not work anymore Answered
- willem hofstede
- April 25, 2021 12:53
0 votes 3 comments
Mounting broken Answered
- Jaesung Jung
- April 25, 2021 11:05
- Edited
0 votes 4 comments
Two things to fix Answered
- Piergiorgio Ghezzo
- April 24, 2021 20:55
3 votes 4 comments
How do you stop this thing? Answered
- Haydn Durrant
- April 24, 2021 13:33
-2 votes 2 comments
How do I advance lap (end interval early) on a structured workout on my trainer? Answered
- Simon
- April 24, 2021 09:05
1 vote 7 comments
Upcoming Elevation Problem and Help Needed... Answered
- Joel Cohen
- April 23, 2021 12:15
0 votes 10 comments
offline maps gone after changing account Answered
- Paul Verhoeven
- April 20, 2021 17:16
0 votes 1 comment
Bolt on mount replacement. Size and spec? Answered
- Robert woods
- April 20, 2021 15:03
0 votes 4 comments
Power balance not recording Answered
- David Horn
- April 19, 2021 19:35
1 vote 11 comments
Mark notifcations as read Answered
- Benjamin Hendler
- April 19, 2021 19:34
1 vote 1 comment
Calibrating power meter sometimes freezes the Karoo2 Answered
- Marco Soldano
- April 19, 2021 06:03
1 vote 1 comment
Cadence and Speed and Distance not recording on Karoo 2 Answered
- John Fong
- April 19, 2021 04:29
0 votes 1 comment
Karoo2 lost another ride (again) Answered
- Marco Soldano
- April 18, 2021 21:23
-1 votes 8 comments
Unable to switch sensor to different bike Answered
- Elizabeth Damato
- April 18, 2021 19:23
0 votes 1 comment
Power Meter Problems and Help Needed... Answered
- Joel Cohen
- April 18, 2021 15:45
0 votes 5 comments
Map problems Answered
- Juan Francisco
- April 18, 2021 09:55
0 votes 4 comments
Route update bug Answered
- James Langlands
- April 16, 2021 15:54
0 votes 5 comments
[BUG?] Collapsed In-Ride Drawer overlays data field Answered
- Martin Bednarik
- April 16, 2021 16:11
- Edited
0 votes 1 comment
BUG: Destination reached remains stuck even before start of a route Answered
- Frank Neulichedl
- April 16, 2021 08:56
0 votes 7 comments
Battery level indicator inaccurately shows charging Answered
- Kevin Kalmon
- April 15, 2021 16:23
0 votes 2 comments
Set of workable attachments for the K2 found (Updated 20.05.2021)
- Damon Murphy
- May 20, 2021 12:51
- Edited
1 vote 0 comments
Last Software Update--Varia Display and Battery Issues Answered
- sbriscuit1982
- April 15, 2021 14:52
0 votes 1 comment
Unable to scroll map during ride on K2 Answered
- Tim
- April 13, 2021 19:30
0 votes 5 comments

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