Tips & Troubleshooting

If you have a technical issue with Karoo, please post it here.

Unable to download offline maps K1 Answered
- Bob Budge
- June 11, 2021 09:38
0 votes 1 comment
Auto Pause - sometimes off Answered
- Marco Fraatz
- June 09, 2021 19:36
0 votes 4 comments
Little UI glitches Answered
- Marco Fraatz
- June 09, 2021 19:33
- Edited
0 votes 3 comments
SIM card unlock screen could use a little love. Answered
- Marco Fraatz
- June 09, 2021 19:25
0 votes 3 comments
Ebikemotion Answered
- primitivebowyer
- June 09, 2021 14:16
0 votes 4 comments
Andy Answered
- Andy Hooper
- June 08, 2021 09:27
0 votes 5 comments
Ancillary device low battery alert Answered
- Dave Leedom
- June 07, 2021 18:35
0 votes 1 comment
factory reset without using buttons Answered
- James Fleming
- June 07, 2021 03:14
0 votes 2 comments
Temporary route (POI/Route home/route to start) directional arrows Answered
- Jack
- June 06, 2021 17:26
3 votes 5 comments
nothing goes Answered
- Leo Korff
- June 06, 2021 11:05
0 votes 3 comments
Stop the Route - Continue Recording the Ride Answered
- Jeffrey Widom
- June 04, 2021 19:17
0 votes 5 comments
Importing Garmin Connect Route Answered
- Thomas Ryan
- June 04, 2021 11:48
1 vote 1 comment
Komoot import doesn’t work Answered
- Ivo Smolis
- June 04, 2021 06:58
- Edited
0 votes 6 comments
Still only a fraction of Live Segments available with new 1.210.1045 software Answered
- Frank Kintrup
- June 03, 2021 20:19
0 votes 4 comments
Battery drain Karoo1 FW 1.208.1036.3 Answered
- Ralph
- June 03, 2021 13:46
- Edited
1 vote 2 comments
Location when GPS not available after reboot Answered
- Lee Armstrong
- June 03, 2021 11:12
0 votes 1 comment
Get rid of the purple LAP 1 Answered
- William Smith
- June 02, 2021 20:24
- Edited
0 votes 1 comment
Reconnecting Sensors Answered
- Michael Hettich
- May 31, 2021 19:50
0 votes 2 comments
Wrong shift count Answered
- James Hogg
- May 31, 2021 09:10
- Edited
0 votes 2 comments
Hartslagmeter van Smart Watch koppelen Answered
- Marcel
- May 30, 2021 11:39
-1 votes 4 comments
SRM Power Meter Cadence not showing up Answered
- Robert Bingham
- May 28, 2021 18:04
0 votes 5 comments
Unboxing Karoo 2 - Device Shipped without Karoo OS Answered
- Dhoore Soren
- May 28, 2021 14:49
- Edited
0 votes 3 comments
General guide to the interface Answered
- Neil Vickers
- May 27, 2021 12:59
0 votes 1 comment
HX Datasync service keeps stopping Answered
- Ross Groom
- May 26, 2021 17:14
0 votes 1 comment
is there a way of accessing the sensors menu to troubleshoot issues mid-ride? Answered
- Ross Groom
- May 25, 2021 09:34
0 votes 4 comments
BUG- Sync with strava Answered
- zvone jankovic
- May 20, 2021 10:19
- Edited
0 votes 1 comment
Loss Of All Sensors After A Pause Answered
- Gerry Stephenson
- May 19, 2021 20:26
1 vote 2 comments
Speed sensor stopped working Answered
- Ruben Keestra
- May 18, 2021 07:19
1 vote 4 comments
Clear the Alert Answered
- Jeffrey Widom
- May 18, 2021 03:43
0 votes 1 comment
Bricked K2 Answered
- Dennis Clinefelter
- May 14, 2021 20:37
0 votes 2 comments

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