Tips & Troubleshooting

If you have a technical issue with Karoo, please post it here.

Lost log due to reset midride Answered
- Kasper Bech-Zimmermann Kristensen
- March 17, 2022 12:02
2 votes 4 comments
SRAM AXS FORCE Answered
- Paul Conroy
- March 15, 2022 19:49
0 votes 2 comments
Big problem with Karoo 2 and Quarq Power Meter Answered
- Johannes
- March 14, 2022 16:53
1 vote 3 comments
Karon 2 Answered
- Tom Trinidad
- March 09, 2022 15:26
0 votes 2 comments
Incoming call on Karoo 2 shows 'Unknown Number' Answered
- Frank Spanjers
- March 06, 2022 13:07
0 votes 2 comments
Route Planning Answered
- Chris Treaise
- March 05, 2022 17:52
0 votes 1 comment
Karoo 2 Not Syncing All My Pinned Routes From RidewithGPS Completed
- Geoffrey Ashton
- March 01, 2022 20:49
0 votes 6 comments
Rotor InPower drop outs Answered
- Matthew spooner
- February 28, 2022 08:15
0 votes 1 comment
K2 pairing with Giant RideSence sensor possible? Answered
- Ab de Graaf
- February 27, 2022 15:47
- Edited
0 votes 1 comment
Problème de synchronisation strava et komoot Answered
- Karim
- February 21, 2022 21:01
0 votes 2 comments
What material is the handle made of? I broke the hinge and I would like to try to glue it. Answered
- Piotr Piotrowski
- February 21, 2022 14:46
0 votes 2 comments
Workout syncs to Strava only after reboot Answered
- Franz Mathe
- February 21, 2022 13:07
- Edited
1 vote 1 comment
I created a duration based workout in Training Peaks for today and it's not syncing to Hammerhead Answered
- Dave Musicant
- February 21, 2022 03:58
0 votes 3 comments
Smart lights Answered
- norman
- February 19, 2022 20:33
0 votes 1 comment
Bug: GPS signal lost Answered
- Shay Dubrovsky
- February 18, 2022 11:08
- Edited
0 votes 2 comments
Altitude off after last update. Answered
- Steve Knight
- February 17, 2022 17:44
1 vote 4 comments
Elevation and Temp showed No sensor Answered
- Jack
- February 12, 2022 06:13
1 vote 8 comments
Device firmware update in progress after every reboot Answered
- yanick lachance
- February 11, 2022 18:25
- Edited
0 votes 1 comment
Battery not charging after latest update
- David Porter
- February 11, 2022 15:01
0 votes 4 comments
Wi-Fi 6 Mesh not compatible with K2 Answered
- Brad Lako
- February 11, 2022 01:18
0 votes 12 comments
After NEW update my Karoo 2 has had issues, now won't start...please help Answered
- John Malanca
- February 11, 2022 17:37
- Edited
0 votes 2 comments
Downloaded Maps Did Not Appear On My K2 Answered
- Geoffrey Ashton
- February 09, 2022 10:37
0 votes 1 comment
Karoo 2 forgets about the morning Answered
- Bob Stoll
- February 06, 2022 03:30
0 votes 1 comment
GPX file send to me via Whatsapp, opening via Karoo-app? Answered
- Frank Spanjers
- February 03, 2022 19:59
- Edited
0 votes 4 comments
Power Meter L/R Balance not saving in FIT file Answered
- Julio Laplaza
- February 03, 2022 11:46
0 votes 6 comments
Karoo2 not turning on Answered
- Allen Daltrey
- February 02, 2022 01:52
0 votes 1 comment
Karoo 2 powering off every 10 minutes when using Xert app Answered
- David Garrett
- February 01, 2022 03:05
0 votes 6 comments
Bontrager ION front light control from top menu Answered
- Łukasz Socha
- January 29, 2022 08:48
- Edited
0 votes 2 comments
Garmin Taillight Mode Auto On and Mode Answered
- Trey Coursey
- January 29, 2022 01:42
0 votes 8 comments
Sync workouts from intervals.icu to Karoo Completed
- Patrick Peeters
- January 29, 2022 00:12
- Edited
5 votes 6 comments

Tips & Troubleshooting

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