Tips & Troubleshooting
New postIf you have a technical issue with Karoo, please post it here.
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Navigate to pin stuck on "Preparing route" Completed2 votes 4 comments
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Connection with Specialized Creo e-bike Answered1 vote 15 comments
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Discrepancy between map and turn-by-turn directions0 votes 1 comment
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Karoo 2 Reboot Answered3 votes 9 comments
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Add waypoint to in-ride route (e.g. place pin by searching for a street name) Answered3 votes 2 comments
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Bug: Constant rerouting Answered1 vote 4 comments
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Loading routes Answered0 votes 1 comment
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Update Download failed Answered0 votes 9 comments
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K2 over heats, freezes and eats ride Completed0 votes 4 comments
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Dashboard Speed Units Answered0 votes 4 comments
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Location doesn't appear to be working Answered2 votes 7 comments
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GPS drop outs1 vote 9 comments
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Karoo 2 stopped recording speed/elevation. Didnt record most of the ride?0 votes 0 comments
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Karoo 2 stuck on mount0 votes 17 comments
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No internet connection Answered0 votes 14 comments
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Problem with Karoo 2 and SRM PM7 Answered0 votes 1 comment
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Live Tracking URL - where to find? Answered0 votes 3 comments
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Live Tracking data fields changed Completed0 votes 5 comments
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Can I force re-routing to consider certain checkpoints at any costs? Answered0 votes 3 comments
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I am riding under water?0 votes 0 comments
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Durchschnittsgeschwindigkeit0 votes 1 comment
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No power, speed, cadence in tunnels on strava (but is on xert) Answered0 votes 1 comment
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Hammerhead dashboard does not syn with RidwithGPS Answered0 votes 3 comments
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Dead battery Answered0 votes 9 comments
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Karoo Not Navigating or Saving Ride Answered0 votes 1 comment
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Karoo 2 turns off immediately after startup Answered0 votes 3 comments
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Information about updates Answered0 votes 1 comment
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Durchschnittsgeschwindigkeit Strava0 votes 0 comments
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Steigungsprzente Answered0 votes 2 comments
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Hammerhead Dash not syncing with Komoot Answered0 votes 2 comments